Personalised Pet Felt Keyring

£15.00

If, like me, your fur baby is the most important thing to you, why not get yourself a miniature felt version of themselves for your keyrings! 

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Item will be shipped in 1-2 weeks
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Description

This little creation came to be as a result of Lockdown 2.0 being lifted. I was due to return to the office after working from home for the best part of a year, and was getting separation anxiety at the thought of not spending all day everyday with my cat!

My younger sister then secured herself a job halfway across the country, and had to make the heart-breaking decision to move away from her cat, and so I also made one for her based on her longhaired Calico! 

Additional information

Weight 1 kg
Dimensions 4 × 3 × 5 cm

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Shipping Policy

The borderline creator ("we" and "us") is the operator of (https://hmuk.shop/store/the-borderline-creator/) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfil all your items at time of purchase. 

In this instance, we will fulfil the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

3. Returns

3.1 Return Due To Change Of Mind

The borderline creator will not accept most returns due to change of mind a due to the personalised nature of the product.

If the order has not been personalised with a name or message, returns due to change of mind will be considered. You will need to contact The Borderline Creator directly.

3.2 Warranty Returns

The borderline creator will happily honor any valid warranty claims, provided a claim is submitted within 90 days of receipt of items.

4. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are in transit for 2 - 7 days

4.2 Transit time Internationally

Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.

4.3 Dispatch Time

Orders are usually dispatched within 7 business days of payment of order, due to their personalised nature.

4.4 Change Of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

4.5 Items Out Of Stock

If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.

4.6 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

5. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

6. Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact the borderline creator directly.

7 Customer service

For all customer service enquiries, please email us at 

Theborderlinecreator@outlook.com 

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