Join Us

HMUK has been around as an online marketplace for 9 years. Our old site, hmukshop.co.uk is being replaced by our new site and this is a great opportunity to be involved with us on our new journey. Our Mission is quite simple, we want to carry on championing UK Craft and Crafters. Unlike some other online platforms, we do not cherry pick the shops we would like to have on our site, we believe that every crafter deserves to have their products showcased and on full view to the general public. We have a very large reach on social media with a following in excess of 115,000, over 77,000 each on Facebook and Instagram alone.

Easy Pricing Structure

We offer 2 membership levels

6 Monthly membership at a cost of £25.00 per month (recurring monthly charge)

Yearly membership at a cost of £50.00 per year (recurring yearly charge)

*All membership packages receive social media coverage*

For new members the price will be just £5 per month which will be recurring unless cancelled. Please do not sign up and cancel the recurring payment straight away or you won’t be able to set your shop up – you will receive two emails previous to the recurring payment coming out at which point you can then cancel if you wish .

OR

We now have a very good yearly option of just £50 – (please note there will be no refund option for part of a year if you wish to cancel)

Payments for sales through the shop come to HMUK first, we will then forward that payment to yourself. Payments are made between Monday and Friday via Paypal using friends and family so no other charges will apply – you will receive the same amount as you would if it came directly to you.

HMUK.shop do not charge any commission on sales.

Application

Providing that your shop follows a few basic conditions, there is no reason for your application to be rejected.

What we require from our shop owners is the following: Your items should be handmade and made by you. We do not like to see mass produced craft items imported from China being sold as handmade. We are very strict on Copyright/Trademark/Intellectual Property so we will not accept any items that have Copyright Protection, hold or carry a Trademark or are protected under Intellectual Property laws. Please be aware that companies like Disney will not hesitate to close down a shop and prosecute for copyright infringement. These items can only be included in your shop if you hold the correct licencing agreement. We reserve the right to close, with immediate effect, any shop that infringes these regulations.

Photography: A good photograph can sell your product. Make your product photos as good as can be, and if possible add a few different perspectives of your items. We are happy to help with advise and even to enhance your photos for you. If your items are unique, exploit that fact in your product description and with your photos. Please do not use text on your photos to indicate your shop name.  Each shop has its own unique url and shop front, so each item listed will link directly to your shop.

You alone are responsible for supplying your shop policies, such as terms and conditions, shipping, returns and refunds etc. We have given you the Royal Mail Shipping application built in to your shop. For this to work correctly you must include the weight and sizes of your items so that the price can be worked out automatically. Standard, Signed For and Parcel rates are included. If you wish to use a different postal/delivery service then let us know so that we can try and incorporate it.

Although the site is totally responsive and can be used on a smart phone, it is far easier to set up on a laptop or desktop computer.

VAT: Sellers based in the UK must register for VAT if they’re selling goods as a business activity in the UK and their business’s VAT taxable turnover is more than £85,000 a year. This is your responsibility.

HMRC

HMRC and UK law states that your business is incorporated and/or established (whether as a company, partnership, unincorporated association, or sole trader) in the United Kingdom or the Republic of Ireland; where your business is established as a limited or public limited company, you are listed as a director on Companies House and all other information held on Companies House reflects the information you provide to us (e.g. company registration number, director(s) name(s), trading address, company name); you are at least 18 years old; and you have a trading (operating) address in the United Kingdom or the Republic of Ireland. At the very least you must be registered as Self Employed even if you have a full time job. You must be based in the UK. We do not accept shop owners who do not have residence in the UK.

Your Shop

Your shop dashboard contains all the tools for uploading and editing your products. You also have a set of analytical tools that show your sales and other analytics. There are a series of videos and run throughs to help you through the setting up process. You can contact us at any time for help.

Digital Downloads

HMUK is set up for you to sell digital/virtual products. These can be added in the same way as a normal product.

Our Crafter Community

We have been involved in the crafting community for a long time and run a diverse range of handmade companies. Social media promotion is one of the areas where we excel. We are officially social media influencers with a large following over most social media networks. This allows us to promote all of our shops to a wide audience across the UK and now also worldwide.

Support when you need it

We are always here to help and answer any questions that you might have. Don’t be afraid to ask. We have a Facebook HMUK Shop Owners group which is manned by the owners between the 9.00am to 10.00pm everyday. Here you can ask us questions directly or leave a message.

Compliance with our regulations.

When you take up a membership with HMUK, you are agreeing to be compliant within all legal areas of your industry.  You must follow hallmarking rules for jewellery, CE regulations for toys and other items made with children in mind, Candle regulations regarding ingredients and fire risk, Skincare regulations etc. We do not allow the sale of any copyrighted items and reserve the right to close your shop if you infringe these requirements.

Banners

Your shop front can be customised to match your branding. Image sizes are given on the setup page by clicking on the question mark next to the image box. It is a good idea not to have too much text on your banner as customers tend to ignore this.

Your Social Media

On your shop set up page, you can link your shop directly with your Twitter, Facebook, Instagram, Youtube, Linkedin, Google Plus, Snapchat and Pinterest pages/groups.

We would ask that you do not include any links to other websites or platforms that you sell your items on.

HMUK for you

We hope to offer customers a first class shopping experience. We expect our shop owners to respond to enquiries quickly and thoroughly and to dispatch orders within their stated time frame. Communication between shop owners and customers is very important. We will do our utmost to support you in any way we can. If there are specific things that you require then please contact us.